What fields are your microscopes suitable for?
Our microscopes are widely used in biology, medicine, materials science, geology and other fields to meet different scientific research and teaching needs.
How to choose a suitable microscope model?
When choosing a microscope, please consider factors such as your observation object (such as cells, tissues, microorganisms, etc.), magnification requirements, and whether fluorescence observation is required. Our product page has a detailed parameter comparison, or you can consult customer service for professional advice.
Brief description: In order to help you better understand and use our microscope products, we have compiled a series of frequently asked questions and answers. I hope this information is helpful to you.
FAQ
Product basic questions
Technical specifications and operation questions
How is the resolution of a microscope defined?
The resolution of a microscope refers to the minimum distance at which it can distinguish two adjacent objects, which is mainly affected by the numerical aperture of the objective lens and the lighting conditions.
How to perform preliminary debugging and calibration of the microscope?
When using it for the first time, please install and debug according to the instructions. Including adjusting the light source intensity, focusing, selecting the appropriate objective lens, etc. We provide online video tutorials to help you get started quickly.
Maintenance and care issues
How should the microscope be maintained to extend its service life?
Cleaning the lens regularly (using special lens paper or cleaning agent), avoiding moisture and severe vibration, and covering the dust cover when storing are key steps in maintenance.
What should I do if the microscope fails?
Please first check whether the basic components such as power supply and connecting wires are normal. If the problem persists, please contact our after-sales service department and provide a detailed description of the fault. We will arrange repair or replacement for you as soon as possible.
Purchase and after-sales issues
What payment methods does your microscope support?
We support multiple payment methods such as Alipay, WeChat Pay, and bank transfer to ensure safe and convenient transactions.
Is there a return and exchange policy after purchase?
Yes, we provide a 7-day unconditional return and exchange service (please refer to the product details page or consult customer service for specific conditions).
Other common questions
How to obtain product manuals or technical documents?
Product manuals and technical documents can be downloaded directly on the product page, or contact customer service for an electronic version.
How long will you deliver the goods after confirming the payment?
For one sample order, Just one or two days. Others qualities , it depends on your product’s model and real stock situation.
Thank you for your attention and support to our products. If you have any further questions, please feel free to contact us.